Digital service design and development
Downloads and videos
Are Management Egos Driving Decisions In Your Organisation?
Have you heard of the HiPPO, the Highest Paid Person's Opinion? Are they really making the right decisions for your company?
The real definition of agile and why so many companies get it wrong
Find out the true meaning of agile and agility from one of the most experienced experts in the industry
3 Things every new Agile Product Owner should know
Three key lessons to give new Product Owner's a head start. These were learnt from real-world experience leading Agile delivery teams for over a decade.
The chaos of work – why you are struggling to get valuable work done
Workers are struggling – emails, messages, meetings, reports, all competing for their time, with very little time left to actually deliver work. It has to stop.
My Keynote Talk at a Conference for Intranet Professionals
What it was like to remotely present from the UK to a conference for Intranet Professionals in Russia.
COVID and why Digital Friction Could Now Kill Your Company
The stakes for a great digital employee experience just got a lot higher. Find out the impact a poor experience could have and what to do about it.
Three mistakes struggling teams make and what they should do instead
When teams are overloaded and stressed there are three mistakes they make. These things often actually make things worse. Find out what they can do instead.
One of the worst mistakes leaders can make with their digital teams
One of the most powerful things a leader can admit is just because you are the leader it doesn't automatically make you right.
Digital innovation might not mean what you think it does
Don't fall into this common trap and waste your time and money.