Digital service design and development
Score your Intranet Digital Employee Experience
The Knowledge Worker Performance Scorecard
The chaos of knowledge work – why you are struggling to get valuable work done
Workers are struggling – emails, messages, meetings, reports, all competing for their time, with very little time left to actually deliver work. It has to stop.
My keynote talk in Russia at a Conference for Intranet Professionals
What it was like to remotely present from the UK to a conference for Intranet Professionals in Russia.
COVID and why Digital Friction Could Now Kill Your Company
The stakes for a great digital employee experience just got a lot higher. Find out the impact a poor experience could have and what to do about it.
Three mistakes struggling teams make and what they should do instead
When teams are overloaded and stressed there are three mistakes they make. These things often actually make things worse. Find out what they can do instead.
One of the worst mistakes leaders can make with their digital teams
One of the most powerful things a leader can admit is just because you are the leader it doesn't automatically make you right.
Digital innovation might not mean what you think it does
Don't fall into this common trap and waste your time and money.
Five behaviours of digital rebels
We see the Digital Rebels as highly effective teams and leaders that stand above their competitors by following a number of key behaviours. Here are five of them.
Digital leaders: Working with Stakeholders – Dealing with expectations and understanding
This is a draft extract from a chapter in my forthcoming book for digital leaders.
High performing teams focus on outcomes not outputs and 9 other traits
High performing teams have a number of characteristics and undertake activities that help them to stand above the rest.
Here are 10 key characteristics that can play a big part in their success.