Digital service design and development
COVID and why Digital Friction Could Now Kill Your Company
The stakes for a great digital employee experience just got a lot higher. Find out the impact a poor experience could have and what to do about it.
The trouble with good ideas
Humans are not short of ideas. The problem from a Product Management perspective is ensuring a “good idea” isn’t a silly idea. Find out more.
Debunking Digital Myths you need to avoid
Debunking digital channel myths and misconceptions, such as websites are just communication channels and user testing isn’t important.